PRIVACY POLICY

Effective Date: 01/12/2024

Urban Doll (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: Name, email address, shipping address, and phone number provided during checkout or account registration.

  • Payment Information: Details necessary to process your order (e.g., credit/debit card details), handled securely by third-party payment providers.

  • Log Data: Information your browser sends when visiting our site, such as your IP address, browser type, and pages visited.

  • Cookies: Small data files stored on your device to enhance website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders or inquiries.

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third parties that help us operate our business (e.g., payment processors, shipping companies).

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

  • Understand user behavior and preferences.

  • Improve website functionality and performance.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights

As an Australian resident, you have the right to:

  • Access your personal information.

  • Request corrections to inaccurate or incomplete data.

  • Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at urbandollofficial@gmail.com.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page. Please review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: urbandollofficial@gmail.com

Thank you for trusting Urban Doll with your personal information.